Business Etiquette

We’ve heard it said time and time again that you only get one chance to make a good first impression. From handshakes to introductions to how to keep notes to follow up on at the next meeting, business etiquette workshops teach you how to make not just a good impression, but an impactful, lasting impression.

Confident business interactions can make you stand out from the crowd, create top-of-mind recall among your most valued contacts. By mastering business protocol, you can navigate professional environments more effectively, build stronger relationships, and enhance your overall career trajectory. It is possible with the right support. I am here to help.

Professional protocol made… effortless

Learn or reaffirm how to properly engage in business environments in this workshop for professionals. Training is tailored to your needs. This workshop session will cover:

First impressions & representing your company

Dress & conversations

Nametags

Handshakes, eye contact, personal space, & touching others

Cellphones

Showing respect to coworkers & management

Meetings: time & content of what’s to be presented. Goal of the meeting, involve others in sharing, keep meeting on track, keep notes to follow up for next meeting

Thank you notes

Greetings, introductions, & forms of address

Making an entrance in a room

Business card protocol

Common courtesy, cleanliness of workspace, lunchroom & restrooms

Emails & voicemails

Group sessions or individual sessions are available.

Training is tailored to the client’s need.

Benefits of proper business etiquette include:

Building Professional Relationships

  • First Impressions: Proper protocol helps you make a positive first impression. Greeting others appropriately, using formal titles, and exhibiting good manners set a professional tone.

  • Networking: Knowing the right way to introduce yourself and others can help you navigate networking events smoothly, fostering valuable connections.

Enhancing Communication Skills

  • Email and Written Communication: Adhering to email etiquette ensures your messages are clear, professional, and well-received. This can lead to better responses and clearer, more effective communication.

  • Meetings and Presentations: Understanding meeting protocols, such as punctuality, proper introductions, and agenda setting, ensures meetings are productive and show respect for everyone’s time.

Displaying Cultural Sensitivity

  • Global Business: In a globalized economy, cultural sensitivity is crucial. Knowing international protocol helps you interact respectfully with colleagues and clients from diverse backgrounds.

  • Avoiding Missteps: Awareness of cultural norms and practices can prevent misunderstandings and offenses that could harm business relationships.

Exuding Confidence and Competence

  • Professional Presence: Proper protocol enhances your professional presence, making you appear more competent and confident. This can lead to greater trust and respect from colleagues and superiors.

  • Leadership Perception: Demonstrating good protocol can position you as a potential leader, as it reflects your understanding of organizational dynamics and respect for established procedures.

Fostering a Positive Work Environment

  • Respect and Courtesy: Consistently showing respect and courtesy through good protocol contributes to a positive and collaborative work environment.

  • Conflict Resolution: Proper protocol can guide you in handling conflicts professionally, ensuring disputes are resolved respectfully and constructively.

Career Advancement Opportunities

  • Promotions: Demonstrating adherence to business protocol can make you a strong candidate for promotions, as it shows your professionalism and readiness for greater responsibilities.

  • Networking Events: Effective use of protocol at corporate events and conferences can open doors to new opportunities and professional growth.

Improving Team Dynamics

  • Effective Collaboration: Knowing how to communicate and behave in team settings fosters better collaboration and teamwork, which is crucial for project success.

  • Mentoring and Coaching: As you advance, understanding protocol helps in mentoring and coaching junior employees, promoting a culture of respect and professionalism.